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Privacy Policy

Last updated: January 1, 2025

At Vexo VPN, your privacy is our top priority. We maintain a strict no-logs policy and never track, store, or share your browsing activity.

1. Information We Collect

We collect minimal information necessary to provide our services:

  • Account Information: Email address and password (encrypted) for account creation
  • Payment Information: Processed securely by third-party payment providers
  • Connection Data: Timestamp of connections (not browsing activity) for service optimization

2. What We Don't Collect

We never collect or store:

  • Your browsing history or online activity
  • Your original IP address while connected
  • DNS queries or traffic data
  • Connection logs that could identify you

3. How We Use Your Information

The limited information we collect is used to:

  • Provide and maintain our VPN service
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Provide customer support when requested

4. Data Security

We implement industry-standard security measures to protect your data, including AES-256 encryption, secure servers, and regular security audits. All data is stored on encrypted servers with strict access controls.

5. Third-Party Services

We use trusted third-party services for payment processing (Stripe, PayPal) and analytics. These services have their own privacy policies and we only share the minimum information necessary for them to provide their services.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data
  • Opt-out of marketing communications

7. Cookies

Our website uses essential cookies for functionality and optional analytics cookies to improve our service. You can disable non-essential cookies in your browser settings.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@vibezovpn.com
Address: Vexo VPN Inc., San Francisco, CA, USA